Frequently Asked Questions

Everything you need to know about your Mobilfox experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery in real-time.

What is your return policy for electronics?

We offer a 30-day return policy. Items must be in their original packaging, unused, and in the same condition that you received them to qualify for a full refund.

Do your products come with a warranty?

Yes, all Mobilfox electronic devices and accessories are covered by a 12-month limited warranty against manufacturing defects from the date of purchase.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are the phone cases compatible with wireless charging?

Most of our premium cases are designed to be slim enough to support Qi-standard wireless charging and MagSafe accessories without needing to remove the case.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.